FDCPA

Physicians & Dentists Credit Bureau is a licensed collection agency in the state of Washington. Our license carries a statutory bond for our client’s protection. We are members of the American Collectors Association. All of our personnel are trained in the Fair Debt Collection Practices Act (FDCPA) which is the federal legislative act governing collection agencies. We understand that careful and respectful handling of your data is critical, therefore, adherence to policy, procedures and the law is paramount.

HIPAA

Per the Health Insurance Portability and Accountability Act (HIPAA), all health plans, clearinghouses, and healthcare providers must, at minimum, protect the privacy of patient information, conduct a risk assessment and develop a security plan. To be in compliance with HIPAA, they must also document these measures, keep them current, and train their employees on appropriate security procedures.

We understand and comply with these HIPAA standards and already maintain a heightened sensitivity to client and personal information. Our associates are expected to handle sensitive and personal information in a manner that ensures confidentiality.

Important: HIPAA Business Associate Agreements are mailed for signing after the first account is listed with our office.